We would like to thank the following panelists for their time and participation in the 2006 Work Life Symposium at Tuck!

(panelists listed in order of panel discussions)

Session I

I. A.  View From the Top

Sydney Finkelstein [Professor, Tuck]
Sydney Finkelstein is the Steven Roth Professor of Management at the Tuck School at Dartmouth College, where he teaches courses on Leadership and Strategy, and is the Faculty Director of the flagship Tuck Executive Program.  He is the author of Why Smart Executives Fail (New York: Portfolio, 2003), one of Fortune’s Best Business Books for Summer 2003 and an Amazon #1 bestseller in both the U.S. and Japan, now translated into 11 languages.  The Wall Street Journal called it “a marvel – it should be required reading not just for executives but for investors as well.”  Sydney is a consultant and speaker to major companies around the world, including American Express, Boeing, Chevron, Daikin, Deutsche Bank, GE, Glaxo, Mayo Clinic, and JP Morgan Chase.  Sydney holds a Masters degree from the London School of Economics, and a Ph.D. from Columbia University.

Hal Patterson  [President, Patterson Enterprises]
Hal Patterson has extensive experience helping medical groups and individuals succeed by designing and implementing organization and career development consulting projects. In addition, Hal has consulted with organizations on the design and implementation of career planning systems; designed and conducted career planning and job search skills programs for physicians, managers, and individual contributors in those organizations.  Hal has been a featured speaker at various healthcare association conferences since 1992, including MGMA, HFMA, AHIMA, and ACHE national conventions, state and local chapters of these organizations.  He also works one-on-one with association members on personalized career planning and job search techniques.

He has authored two books:  (1)  Take Charge of Your Health Care Career: Successful Job Search Strategies for the Health Care Professional and (2)  Take Charge of your Employment Agreement: A Win-Win Communication Tool for Medical Practice Executives.  Both were published by Medical Group Management Association.  He has also written numerous articles on health care career management topics.

Hal developed the Career Resource Service for the Medical Group Management Association (MGMA) and the Healthcare Financial Management Association (HFMA). He conducts career planning workshops for various MGMA Assemblies, Sections, and state organizations; works one-on-one with MGMA and HFMA members on personalized career planning and job search skill programs.

He is President of Patterson Enterprises, LTD, a medical group consulting and career planning company in Denver, Colorado. Hal received his bachelor and master's degrees in human resources and organizational development at the University of Colorado - Boulder.

Beth Sawi [Retired Executive, Charles Schwab & Co.]
See Speakers page [or click here]

Tiger Shaw D'85 [Director of Dealer Analytic Services, DealerTrack, Inc.]
Tiger Shaw (D'85) was co-founder and COO of DealerWire, an inventory management system and trading network developed to help car dealers manage their vehicle inventories. DealerWire was acquired by DealerTrack in February, 2006. DealerTrack, based in Lake Success, NY, is a leading provider of on-demand software and data solutions for the automotive retail industry in the United States. DealerTrack has products in use by more than 21,000 car dealers today, and is a publicly traded company on NASDAQ (TRAK). Tiger, a Dartmouth ’85, was a member of the 1984 and 1988 Olympic Ski Teams. After his athletic and business career in the ski world, Tiger worked in the automotive industry on the retail management side before co-founding DealerWire. Seeing an opportunity for better information management in the automotive retail industry, Tiger and his partner, Cameron Eldred (Tuck ’86) founded DealerWire and built a company that became a leader in delivering business intelligence to car dealerships. Based locally, DealerWire grew through direct sales efforts nationally before being strategically acquired by DealerTrack. Tiger is currently managing the integration of the two companies. Tiger lives in Norwich, Vermont, with his wife Kristin D’82, and their 3 children.

Geoff Smith [President, Roush Racing]
Geoff Smith is President of Roush Racing, operators of 15 motorsports teams competing in NASCAR’s three top professional series (“Nextel Cup”, “Busch” and “Craftsman Truck”) and has held that position for 9 of the 17 years he has been employed by Roush Racing.  Geoff is a graduate of the Wayne State University Law School in Detroit, Michigan, where he practiced business law for 16 years before joining Roush Racing.

Roush Racing teams enter 100 events per year, the bulk of which are conducted on 3 or 4 day weekends throughout the United States and Mexico during a season that formally begins early February and continues until Thanksgiving.  NASCAR is America’s fastest growing sport and all the events are televised, and the Nextel Cup events are the most attended event in each state hosting the event. Approximately 500 employees are engaged in this activity and roughly 200 commit to the entire season of travel.

Geoff oversees all the business operations of Roush Racing, which include the primary revenue sources of sponsorship, endorsements, public relations, licensing and event marketing , the management of the overall cost of the operation and the oversight of the general administrative functions.  Jack Roush, the owner, is the well known leader of the competitive operations of Roush Racing.

Geoff is a recognized leader in motorsports marketing, having marketed and sold sponsorships that have supported over 100 teams fielded by Jack Roush and along the way led the introductions of many marketing innovations that teams now regularly use.  A recent example of this innovation including packaging and selling media content for television which appeared last winter on the Discovery Channel’s 13 episode reality series on a Roush Racing driver selection process called “Roush Racing’s Driver X.”

Geoff received a B.A. in Economics from the University of Colorado where he also earned two varsity letters in Alpine Skiing. He has been married to Linda for 38 years. Geoff's daughter Stephanie works in the marketing department for the PGA Tour.

I. B.  The Call of the Wild

Steve Lubrano T'87 [Chief Operating Officer, Tuck]
Steve Lubrano (T'87) is assistant dean of administration and chief operating officer of Tuck School.  He joined Tuck in 1993, and most recently served as director of the MBA Program. Prior to that, he was director of career services, during which he conceptualized and managed a strategic and tactical re-design of the Career Office to jointly improve student services and develop a corporate-centric approach to the market.  He began his tenure at Tuck as associate director of corporate relations and director of the Tuck Associates program, which he successfully reintroduced to strengthen corporate relationships.  Before returning to Tuck, Steve worked as a marketing manager with Apollo Computer, a project manager with Trammell Crow in Philadelphia, and as the owner of a chain of Mailboxes Etc. franchises.  He received a B.A. from St. Lawrence University in 1981 and an M.B.A.  from Tuck School in 1987.

Heidi Gilman Bennett [General Manager, Early Learning, Scholastic Education]
As General Manager for Scholastic Education, Heidi Gilman shapes business strategy for reading curriculum products used in Pre-K through grade 3 classrooms, leading both product development and marketing. After studying linguistics and education at Stanford University, Heidi started her career as an elementary school reading teacher, and then moved into curriculum and product development. She is the creator of Tenth Planet Literacy and launched LeapFrog's Quantum Pad and interactive content into the school market.

Heidi is a graduate of Berkeley's Haas School of Business and founder of the Haas Education Club. While at Haas, Heidi was a finalist in the 2001 Social Venture Business Plan Competition with "Wise Toad," focused on the use of handheld technology to build adult literacy.

Heidi has performed the cancan in Japan, trekked the Himalayas during monsoon season, and has a fascination with vintage clothing with unusual pockets.  Heidi now lives in Vermont and works by telecommuting and traveling to New York via 15-seater propeller airplane.

Andrew Martzloff T'83 [Founder, Bitterroot Capital Advisors]
Andrew S. Martzloff (T’83) founded Bitterroot Capital Advisors, LLC in 1998 as an independent wealth management firm dedicated to serving a small, select group of private clients.  Bitterroot operates from its offices in Bozeman, Montana and San Francisco.  Prior to establishing Bitterroot, Mr. Martzloff founded and was President of Mercury Capital Management, a Palo Alto-based investment management and merchant banking firm devoted to the financial and related business matters of a single client.  Before directing his energies and interests to advising private clients, Andrew advised corporations for over ten years as an investment banker with Alex. Brown & Sons (now part of Deutsche Bank) in San Francisco and, earlier, with Morgan Stanley & Co. in New York.

Aside from family and business matters, Andrew has also been involved with two other interests.  He now serves as Board Chair of PERC (Property and Environment Research Center), the nation’s oldest and largest not-for-profit institute dedicated to original research that uses market principles to help resolve environmental problems.  He previously had served as chairman of Juma Ventures, a San Francisco based not-for-profit that starts and finances private businesses to create jobs for the purpose of teaching individual enterprise and responsibility for at-risk youths.

Andrew received his MBA from the Tuck School of Business where he was an Edward Tuck Scholar, and an A.B. in Economics from Stanford University.  Andrew is married with two daughters aged 12 and 13, and lives with his family in Bozeman, Montana where Bitterroot is now headquartered.

Chris Weiss D'82 [Co-Founder, Dynamic Clinical Systems]
Chris Weiss (D'82) is a co-founder of Dynamic Clinical Systems, a healthcare software company providing Web-based solutions for collecting, managing, and analyzing patient-reported health information to improve research and individual patient care.  Chris has 25 years in IT and business management, in both industry and consulting, including long-term assignments at GE, Arthur D. Little, and Accenture.  He has an A.B. in Computer Science from Dartmouth College.

Lisa Torrey Weiss T'92 [Co-Founder, Dynamic Clinical Systems]
Lisa Torrey Weiss (T’92) is a co-founder of Dynamic Clinical Systems, a healthcare software company providing Web-based solutions for collecting, managing, and analyzing patient-reported health information to improve research and individual patient care. 

Prior to this venture, she spent ten years with Arthur D. Little helping companies across several industries (including financial services, high-tech, healthcare, manufacturing) design and implement business processes, organizational structures, and information technology to improve operational effectiveness.  She began her career with GE where she spent five years working in various information technology roles.

Lisa earned a B.S. in Computer Science from the University of Michigan and an M.B.A. from the Tuck School of Business at Dartmouth.  Lisa enjoys reading, hiking, skiing, boating, and hanging out with friends and family, especially her daughters Olly (age 9) and Jesse (age 10).

I. C.  Non-Traditional MD Careers - Thinking Outside the Box

Steven Bensen, MD [Gastroenterologist, DHMC]
Steven is a physician at Dartmouth Hitchcock Medical Center.  He trained in Internal Medicine at DHMC where he also served as Chief Resident.  Steven went on to complete a fellowship in Gastroenterology at DHMC.  He currently teaches at Dartmouth Medical School in addition to his clinical work in the department of Gastroenterology.

Dan Burnett, MD/MBA [Physician and Inventor, TheraNova]
Dan Burnett, MD is a physician and inventor with a long history of biomedical device design and testing beginning with his undergraduate degree in Biomedical Engineering at the University of Pennsylvania.  He then received his M.D. from Duke University and concurrently obtained an M.B.A. from Duke's Fuqua School of Business.  He completed his internship at the Mayo Clinic in Jacksonville, Florida and is currently a licensed physician in the state of California where he continues to focus on medical device design.
 

David Elpern, MD [Dermatologist and Editor]
Dave Elpern majored in comparative literature at Columbia College and earned his medical degree at New York University School of Medicine.  He was a general practitioner in a small town on Kauai, Hawaii for four years before completing his dermatology residency at Johns Hopkins.  He practiced dermatology on Kauai from 1979 to 1993 and since then in Williamstown, Massachusetts. 

For the past twenty years, Dave has had a special interest in medical education.  He has organized an annual national continuing medical education course in dermatology since 1986, as well as symposia on the medical humanities in Hawaii, Canada, New England, Cuba and Asia.  He is a founding editor of Dermanities: The Journal of the Alliance for Humane Dermatology (www.dermanities.com) and Cell 2 Soul: The Journal of Humane Medicine and the Medical Humanities (www.cell2soul.org ).  Dave is married with three grown daughters.

Kimberly Grafton, MD [Surgeon, DHMC]
Kimberly Grafton, MD, is a physician at Dartmouth Hitchcock Medical Center where she works part time in the Department of Surgery, Comprehensive Breast Program. 

Kimberly attended medical school at the University of Southern California School of Medicine in Los Angeles, California.  She completed her internship and residency at the University of Southern Californa-Los Angeles County Medical Center and Kaiser Foundation Hospital in Los Angeles.

Susan Harper, MD [Assistant Dean for Medical Education, DMS]
Susan Harper,MD is a physician and Assistant Dean for Medical Education at Dartmouth Medical School where she advises students on career and residency opportunities as well as application strategies.  She is an Assistant Professor of Radiology and works part time at the VA Hospital in White River Junction, Vermont. 

Susan earned her medical degree here at Dartmouth Medical School (DMS) and trained in Radiology at Mt. Auburn Hospital in Cambridge, Massachusetts. She is married to another DMS graduate and has three children.  Susan enjoys the outdoors, cross-country skiing, running, biking and tennis.

Session II

II. A.  The Theory and Practice of Mindfulness

Britton Mann  [Yoga Instructor, Upper Valley Yoga]
Britton Mann is a massage therapist and yoga teacher who has been teaching in the Upper Valley since 2002. He has worked with Dartmouth athletes, dancers, business and medical students. This past fall he and his wife Julianne (DMS IV) had the opportunity to study in Rishikesh, India, and at the Iyengar Institute in Pune. He continues his studies in the United States with Rodney Yee, Edwin Bryant, Richard Freeman and other yoga luminaries.

II. B.  Career Breaks and Re-Entry

Constance E. Helfat [Professor, Tuck]
Constance E. Helfat is J. Brian Quinn Professor in Technology and Strategy at the Tuck School of Business at Dartmouth.  Her research focuses on firm capabilities and knowledge, involving technological innovation and adaptation and change of firm capabilities over time.  Constance also has conducted research on corporate executives, including women executives, and boards of directors.  Her research is published widely in academic journals.  She is co-author of the forthcoming book Dynamic Capabilities: Understanding Strategic Change in Organizations (Blackwell), in addition to two previous books.  Constance serves on the editorial board of five management journals, including as associate editor of Management Science.  She also writes about work-life balance for the Journal of Management Inquiry.

Carol Fishman Cohen [Author and Speaker]
Carol Fishman Cohen and Vivian Steir Rabin are currently writing From Playdough to Real Dough: Relaunching Your Career After Taking Time Out to Raise Children, a book offering strategy and advice to women resuming careers after extended time at home with children.  Warner Books, a division of Time Warner, Inc., is the publisher.  Both Carol and Vivian are graduates of Harvard Business School; Carol is class of 1985 and Vivian is class of 1986.

Carol joined electronics manufacturer Flextronics following her HBS graduation, and worked there until 1987 when Flextronics relocated. Carol then accepted a position in corporate finance at investment bank Drexel Burnham Lambert. Drexel dissolved three years later when Carol was on maternity leave with her first child. During the next five years, Carol had three more children and worked part time. When her fourth child was born, she left the paid workforce entirely to be home with her children. She became an active community and school volunteer.

At age 42, Carol “relaunched” by taking a demanding, full time job at Sankaty Advisors, the fixed income affiliate of Bain Capital. Although she eventually realized it was not the perfect match, she stuck it out for a year. The lessons she learned, both in attaining the position and in deciding to resign, gave her valuable insights into the career reentry process. HBS published a case study about Carol’s experience and produced a videotape of an interview with her. She is a frequent speaker on the topic of career reentry. For more information about Carol and relaunching, please see her website, www.realdough.com.

Anne P. Rogal, MD [Internal Medicine, Private Practice]
Anne P. Rogal, MD graduated from Yale University in 1976 with a BA in English Literature.  She received a Master's Degree (ScM) in Health Education from the Johns Hopkins School of Public Health in 1980, and her MD from the University of Pennsylvania in 1984.  She completed a residency in Internal Medicine in 1988, and then worked for twelve years as a Primary Care internist in an urban community health center (Neponset Health Center, in Dorchester, MA).  In February 2000, she left her medical practice to be home full-time with her two children, then ages 9 and 11.  Four and a half years later, having mastered numerous rigors of household life, including the Shopping List, the Multi-Activity Shuttle-Driving Routine, and the Baking of Fresh Breads, she returned to the practice of medicine, as a salaried member of a small hospital-based group practice.  Re-entry into the professional world went smoothly, and two months ago, she embarked on a new adventure: a private medical practice. She is already enjoying the flexibility and autonomy of having her own office and schedule: she can provide a nurturing care environment for her patients while still being available for her teenaged children.

Andrea Szekely-Hill, CPA [Audit Manager, Deloitte & Touche LLP]
Andrea Szekely-Hill is a part-time Audit Manager in the Technology, Media, and Telecommunications group at Deloitte & Touche LLP (D&T) in Boston. Andrea began her career almost ten years ago at D&T in the Audit department focusing on clients in the financial services industry. In 2002, after six years with D&T, Andrea left to work for State Street Research & Management (“SSRM”) as an Assistant Vice President in the Finance Department. During her tenure at SSRM Andrea was responsible for the financial planning and forecasting for the company. She spent three years with SSRM until it was acquired by BlackRock in 2005, which coincided with the arrival of her first child. After nine months home with her daughter, Andrea was interested in returning to the work force on a part-time basis. Given her familiarity with flexible work arrangements offered by her former employer, D&T, she inquired about returning to the Firm on a reduced workload schedule. She has been back at D&T since November 2005, where she currently works two and a half days a week focusing on “early stage clients” in the Technology and Life Sciences industries. Andrea is a 1996 graduate of Villanova University with a Bachelor of Science in Accounting. She is a member of the American Institute of Certified Public Accountants, Massachusetts Society of Certified Public Accountants, and co-treasurer for a local branch of the American Association of University Women.

II. C.  A Balanced Life in Medicine

MaryMartha Beaton [Senior Physician Recruiter, The Permanente Medical Group]
MaryMartha Beaton has been involved in training, recruitment, and candidate assessment over the past 25 years, and has made healthcare the focus of her professional life.  She began her career after returning from an assignment as a Teacher Trainer in Thailand with the Peace Corps, recruiting volunteers to developing countries. I t is there that she got the "recruitment-bug" and has been at it since then.  She is currently a Senior Physician Recruiter for The Permanente Medical Group (TPMG), the largest and oldest medical group in the United Sates.  TPMG hired over 700 physicians last year, with an equal goal for this year.  She holds a B.A. in Economics and is a certified trainer in Behavior Interviewing and Zinger Miller Management Training.

William Crawford, MD [Professor of Radiology, Northeast Ohio Universities College of Medicine]
William Crawford, MD, is a full-time radiologist in northeast Ohio and an Associate Professor of Radiology at Northeast Ohio Universities College of Medicine.  William was the program director for a radiology residency program for 27 years, and has also served on the Advisory Council of Boy Scouts of America, as well as the Board of Trustees of St. Elizabeth’s Hospital.  William received his B.A. from Georgetown University in 1966, his M.D. from Ohio State University in 1970, and completed his radiology residency at the University of Virginia.  He is married to Nancy; he has four grown children (the youngest of whom is here at Tuck/DMS!) and eight grandchildren.  His hobbies include travel (especially visiting his family) and continuing education in history, philosophy, and religion.

Sarah G. Johansen, MD, FACP [Emergency Medicine Physician, DHMC; Faculty Member, DMS]
Sarah G. Johansen, MD, FACP, is an Emergency Medicine physician at Dartmouth Hitchcock Medical Center, faculty member at Dartmouth Medical School, mother of three, and professional theater enthusiast.  In addition to these diverse and impressive roles, Sarah occupies numerous leadership positions, including the Immediate Past President, Council Member, and Women Physician Section Board Member of the New Hampshire Chapter of the American College of Emergency Physicians.  She has been actively involved in the NH Medical Society Tort Reform and Medical Liability Task force, and has also served as a member of the Task Force on Physician Manpower.  Sarah received her B.A. from Cornell University in 1981, and graduated from Dartmouth Medical School in 1990.

David Park, MD [Family Medicine Physician, White River Family Practice]
David Park, M.D., M.S., is a part-time Family Medicine physician partner at White River Family Practice in White River Junction, Vermont.  In addition, David volunteers his time and skills at Good Neighbor Health Clinic, and also serves as Medical Advisor and as an Advisory Board member for the Mountain School Program of Milton Academy in Vershire, Vermont.  David graduated with a B.A. from Dartmouth College in 1996, and an M.S. from Dartmouth’s Clinical Evaluative Sciences in 1997.  He graduated from Jefferson Medical College in Philadelphia in 2001 and completed his residency in Family Medicine at Georgetown University in 2004.  David is married and has a 3-year-old daughter, Audrey.  His wife Alex is currently in the residency training program at DHMC.  His hobbies include cycling and skiing.
 

Session III

III. A.  The Money Trap

Caroline G. Moore [COO, Struever Bros. Eccles & Rouse]
Caroline G. Moore is chief operating officer for Struever Bros. Eccles & Rouse (SBE&R).  Caroline oversees the company's commercial and residential development.  Since 1995, she has grown SBE&R's portfolio to more than two million square feet.  She oversees all aspects of portfolio development with current total project budgets of over $1 billion and has helped establish the company's niche as the Mid-Atlantic's premiere adaptive re-use developer by maximizing the use of the unique historic tax credit financing structure.  Caroline lives in the Baltimore area, is married to William Moore, who is also active in real estate development in Baltimore, and together they have two sons, Henry and Ben.

Doug Smith T'70 [Chairman, Value Creation Partners and Best Brands Corporation]
Doug Smith (T'70) serves as Chairman of Value Creation Partners and Best Brands Corporation while teaching a course in "Pursuit of Happiness" at DePauw University, writing a book on "Abundant Leadership" and consulting to assist CEOs in creating  organizations which are win/win for every stakeholder (employees, customers, suppliers, investors and the communities within which they operate).  His mission is "to dramatically enhance how people lead, communicate and work together".  For 35 years Doug has worked in the food business in such capacities as President of Kraft Canada, Chairman and CEO of Borden Foods, and Chairman and CEO of Best Brands Corporation.  Doug lives in Columbus, Ohio.  Doug is married to Phyllis Gilbert Smith and together they have two grown sons, Gordon and Greg (T'05). They are active in supporting the needs of the mentally challenged, those with blood cancer, and wilderness preservation in the Adirondacks

III. B.  Work-Life Balance in Consulting and I-Banking - an Oxymoron?

Paul A. Argenti [Professor, Tuck]
Paul A. Argenti has taught management and corporate communication starting in 1977 at the Harvard Business School, from 1979-81 at the Columbia Business School, and since 1981 as a faculty member at Dartmouth’s Tuck School of Business. H e has also taught as a visiting professor at the International University of Japan, the Helsinki School of Economics, Erasmus University in the Netherlands, Rai University in India, and Singapore Management University.  He currently serves as Faculty Director for the Tuck First Year Projects.  His most recent books include: (co-authored with UCLA’s Janis Forman) The Power of Corporate Communication, published by McGraw-Hill, and The Fast Forward MBA Pocket Reference (second edition), released through Wiley.  He also published a fourth edition of his textbook for McGraw-Hill/Irwin in 2006 entitled Corporate Communication.

Paul Auffermann T'04 [Associate, Mercer Management Consulting ]
After graduating Tuck in 2004, Paul joined Mercer Management Consulting's Boston office.  In the last two years Paul has worked in the insurance, energy, and apparel industries.  Paul’s work with Mercer has focused on strategic business design, competitive simulation, supply chain strategy, and process improvement. Paul and his wife Kristin live in Newton, Massachusetts.
 

Desi Duncker T'05 [Associate, Goldman Sachs]
Desi is currently an associate in the Financial Institutions Group within Goldman Sachs' Investment Banking Division. Desi graduated from Tuck in 2005, where he was co-chair of the Finance Club, co-chair of the Diversity Conference, Class Representative, and a teaching assistant for Decision Science, Accounting, Corporate Finance, and Statistics.  Prior to Tuck, he graduated from Harvard in 1999 with a degree in Economics and, after a brief stint in sales at Prudential, worked for 3 years in commercial banking at FleetBoston Financial.  Desi and his fiancée Carol (who will be married in Barbados this summer) live in New Jersey with their two children, Desiree and Deshawn.

Deirdre O'Donnell  [SVP, Lehman Brothers]
Deirdre O’Donnell joined Lehman in 1983 and is an SVP at the firm. For the past 21 years her experience has been in the Fixed Income Group of the Sales and Trading Division and has spanned several challenging economic business cycles. She has had the opportunity to hold positions in several Fixed Income groups in both sales and management.  Deirdre has also taken an active role in recruiting at the undergraduate and graduate level. She has been a member of Lehman’s Core Recruiting team for Fixed Income and last year assumed the role of Global Head of Diversity Recruiting.

Claudia Pardo T'01 [Engagement Manager, McKinsey & Co.]
Claudia Pardo (T'01) is currently an Engagement Manager at McKinsey & Company, in Stamford, CT.  For the past five years, she has worked across several industries and functions, including major companies in High Tech, Telecommunications and Media and Entertainment.  Claudia earned a B.A. from Universidad del Pacifico in 1995 in Lima, Peru and an M.B.A. from the Tuck School of Business at Dartmouth in 2001. Prior to Tuck, she worked as an investment banker for four years with InterInvest, a Peruvian bank specialized in Latin American privatizations. Claudia grew up in Lima, Peru and enjoys cooking and spending the weekends and holidays with her husband Alex, a Tuckie classmate, and their two sons, Marcelo and Nicolas.

III. C.  Doctors and Patients Can Win:  The Business Case for Work Life Balance in Health Care

Leslie Fall, MD [Associate Professor and Vice Chair for Education, Department of Pediatrics, DMS]
Leslie graduated from UCLA with a B.S. in Kinesiology, and from Dartmouth Medical School.  She completed her pediatric residency at UC Irvine and completed a fellowship in medical education at Michigan State.  Returning to Dartmouth in 1999, Leslie is now Vice Chair for Education for the Department of Pediatrics, co-director of the pediatrics clerkship, and director of the pediatric residency program.  She also co-directs the Computer-assisted Learning in Pediatrics Project (CLIPP), a Web-based virtual patient system that teaches the core pediatric clerkship curriculum. Leslie is also a pediatric hospitalist at the Children's Hospital at Dartmouth, and teaches at DMS.  Leslie's work-life is balanced by her husband David, and she enjoys life with her children Lauren, Sarah and Ian.

Marjorie Godfrey, RN, MS [Director, Quality Practice Improvement, DHMC]
In her 24-year tenure at DHMC, Marjorie Godfrey, RN, MS was Director of Post Anesthesia Care Unit where she led the redesign of the PACU.  She joined the Institute for Healthcare Improvement in 2000 as Technical Advisor to the Idealized Design of Clinical Office Practices Initiative and continues as a faculty member.  Marjorie has worked with health systems worldwide.  She is Senior Analyst for the Robert Wood Johnson Foundation Grant on disseminating microsystems in healthcare.  She is Associate Director of Improvement with the Cystic Fibrosis Foundation and Improvement Advisor with the Vermont Oxford Network.  Marjorie has a M.S. from the CECS at Dartmouth Medical School, a B.S.N. from Vermont College of Norwich University, and a diploma in nursing from Concord Hospital School of Nursing.

Lisa Guertin [President, Anthem Blue Cross and Blue Shield in New Hampshire]
As president of Anthem Blue Cross and Blue Shield in New Hampshire since 2004, Lisa provides strategic vision and operational leadership for the state’s largest health insurance company.  She has been with Anthem since 1990 and has over 20 years of experience in the health insurance industry including sales, marketing, operations, and communications.  Lisa holds an M.B.A. from Boston University and a B.A. in Communications from Southern Connecticut State University in New Haven, Connecticut.  Ms. Guertin serves on the boards of Business and Industry Association of NH, the Foundation for Healthy Communities, Heritage United Way, Junior Achievement, the NH Business Committee for the Arts, and the NH Charitable Foundation.  She is married to her husband Russ and has two daughters, Allie and Erin.

Stephen Plume, MD [Professor, Dartmouth Medical School; Cardiac Surgeon]
As a professor at DMS, Stepen Plume, MD is interested in understanding and improving systems of care and co-founded the Northern New England Cardiovascular Disease Study Group to understand and reduce variation in cardiac surgery practices and outcomes.  Prior to this, he served as President of Dartmouth-Hitchcock Clinic from 1990-2000, after serving as Chief of Cardiothoracic Surgery at DHMC.  In addition to clinical, research and leadership responsibilities, he has served as consultant to institutions wishing to improve clinical services and understand alternatives for organizing group practices.  Stephen completed his fellowship in Cardiovascular and Thoracic Surgery at the University of Toronto and his residency in Surgery at the University of Rochester. He received his M.D. from the University of Rochester and B.A. from Harvard University.