David Dougherty,
President and COO,
Strategic Outsourcing
Duration: 11m 11s          Date: March 2006
Convergys continues to push for technology solutions to customer care that are agnostic to any vertical market. In addition to its complete outsourcing solutions, the company seeks to be a more strategic, consultative partner by delivering services through software licensing and business process outsourcing. (Interview by Michael Lewis T'06)
Jeff Gordon, SVP,
Advanced Development & New Markets,

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