Serving Global Clients:
Johnson Controls and a Diverse Europe

Rick Bertasi D'84 T'88
Vice President & General Manager, Global Workplace Solutions, EMEA, Johnson Controls

Event Overview

Rick Bertasi T’88 is leading the transformation of Global Workplace Solutions EMEA from a country-centric to a customer-centric organization to serve an increasingly global client base. As a result, managers who once focused on single geographies now own customer relationships that span the incredible cultural, economic, political, and historical diversity of Europe.

In his talk, Rick will discuss this ongoing change journey – which he defines as the single most important issue facing his organization - and its human, business and systems requirements and impacts.

Richard S. Bertasi D'84 T'88